Which payment methods can I use?
We offer a variety of secure payment methods, including:

• Credit cards (Visa, Mastercard, American Express)
• PayPal
• Klarna (purchase on account)
• Klarna
• Apple Pay & Google Pay

Your payment information is always transmitted securely and encrypted.

How long does shipping take?
We process orders within 1-2 business days. Estimated delivery times are:

• Germany: 2-4 working days
• EU countries: 4-7 working days
• International: 7-14 business days

For orders over 29 €, shipping within Germany is free.

Can I return or exchange my order?
Yes, you have a 30-day right of return. Clothing may be worn for fitting; socks must be unworn. Returned items should be returned in their original packaging.
How it works:

Please report your return as follows:

• for Germany via the DHL returns portal
• for other EU countries by email to retoure@monsieur.berlin.

1. Pack the items securely and return them to us.
2. A refund or exchange will be made upon receipt.

Read more about this in our return policy .

How do I care for my socks properly?
To keep your socks looking new for a long time, we recommend the following care instructions:

• Wash them at a maximum of 30°C on a gentle cycle. Hand washing is recommended for some loosely knitted socks, such as winter socks.
• Avoid using fabric softener to protect the fibers.
• Let the socks air dry – avoid using a dryer.
• Turn the socks inside out before washing to protect the colors.

This way your favorite socks stay soft and retain their shape for longer.

Are there any vouchers or discounts?
Yes, we regularly offer attractive discounts and special promotions. To make sure you don't miss out:

• Follow us on social media to stay informed about current discounts.
• You can easily purchase gift vouchers through the webshop. These gift vouchers can be easily redeemed during the ordering process.